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Case desk
Open the cases that need a decision first; Redress keeps the rest on their timeline.
Needs your action1
Waiting on company1
Resolved1
Cases tracked4
No cases are past their 14-day deadline.
Closed / not covered
Flight delay
NO_CASE2f72f204
Read the assessment or choose another route.
Open case file →Resolved
Flight delay · EUR 400
RESOLVEDf4acd900
Keep the exported case file as your record.
Open case file →Needs your action
Flight delay · EUR 400
R3_DRAFTED2c551ff6
Review, choose, or approve the next step.
Open case file →Waiting on company
Flight delay · EUR 250
AWAITING_REPLY9bf1b76a
The 14-day reply window is running.
Open case file →