Your command centre
Case desk
Open the cases that need a decision first; Redress keeps the rest on their timeline.
Needs your action1
Waiting on company1
Resolved1
Cases tracked4
No cases are past their 14-day deadline.
Closed / not covered
Flight delay
NO_CASEe7f53d38
Read the assessment or choose another route.
Open case file →Resolved
Flight delay · EUR 400
RESOLVED29f654d7
Keep the exported case file as your record.
Open case file →Needs your action
Flight delay · EUR 400
R3_DRAFTED9d1a6c4e
Review, choose, or approve the next step.
Open case file →Waiting on company
Flight delay · EUR 250
AWAITING_REPLY69dfe480
The 14-day reply window is running.
Open case file →